Thank you for shopping at Digimockup (https://dimgrey-termite-895910.hostingersite.com). Please read our Refund Policy carefully before making a purchase.
All products sold on Digimockup are digital products, including printable worksheets, workbooks, templates, and other downloadable resources. No physical items are shipped.
Due to the nature of digital products and instant access delivery, all sales are final.
Once a product has been purchased and the download link is provided, we do not offer refunds, returns, or exchanges.
This policy is in place because digital files cannot be returned or revoked after delivery.
Refunds may be considered only in the following situations:
You are unable to download the product due to a technical error on our end
The file is corrupted or inaccessible and we are unable to provide a working replacement
In such cases, please contact us within 48 hours of purchase, and we will work to resolve the issue by providing:
A corrected file, or
An alternative download solution
Refunds will be issued only if the issue cannot be resolved.
Refunds will not be provided for:
Change of mind after purchase
Accidental purchases
Lack of usage or failure to download
Incompatibility with your device or software
Please review the product description carefully before completing your purchase.
Initiating a chargeback without contacting us first may result in:
Immediate suspension of access to our products
Permanent banning from future purchases
We encourage customers to contact us directly so we can assist you promptly.
Effective Date: 26 December 2025
By purchasing from Digimockup, you acknowledge that you have read and agreed to this Refund Policy.